TMC Operator/Dispatcher

Job Description

TMC Operators/Dispatchers are responsible for the Advanced Transportation Management Systems (ATMS) and utilize ATMS to help coordinate event and incident responses and manage traffic to make the most efficient use the regional transportation facilities. Operators and Dispatchers work closely with the Traffic Engineers, maintenance and emergency response personnel by collecting and consolidating real time incident and event details that are captured through Customer Service, CCTV images, radio, phone and the ATMS. This position also involves entering event and incident information into the ATMS and generates response plans, reviewing, approving and implementing responses as appropriate in accordance with LCDOT policies and procedures. Finally, TMC Operators and Dispatchers implement pre-approved planned event response, monitor planned events to ensure that they are progressing as planned, and perform routine equipment status checks and monitors equipment for potential operational problems.